Terms of Service

AiWima Desk and AiWima Echo are designed, published and supported by Wei He, an individual developer. There is no company behind it: Wei He is the seller named on this site and on every order.

Our order process is conducted by our online reseller Dodo Payments. Dodo Payments is the Merchant of Record for all our orders and the legal seller on every transaction. Dodo Payments provides all customer service inquiries and handles payment, sales tax, refunds and returns.

Dodo Payments handles the payment, the sales tax, the refund and the buyer support for every order. Dodo Payments' buyer terms and refund policy also apply to your purchase, and where they give you more than this page does, their terms win.

You are buying a pack of export credits, plus a licence to install and use the application on one computer. The application itself is not sold to you.

One exported MP3 costs one credit. Subtitles, AI transcription, AI translation, previewing, re-editing and the merge and split tools cost nothing.

Credits do not expire. They are bound to a single Machine Code and cannot be transferred to another computer or another person.

• Copy, resell, sublicense or share an activation code or a credit pack.
• Circumvent, disable or reverse-engineer the activation mechanism or the local credit counter.
• Redistribute the application, the bundled models or the voice packs.
• Use the narration output to impersonate a real person.
• Use the application to build a competing hosted service that resells the models' output.

You remain responsible for how the output is used in your own teaching or publishing.

You are responsible for having the right to use any audio, video or text you import. The application is a local tool: it uploads nothing, distributes nothing, and ships with no material of its own.

AI translations and timed lyrics made from someone else's work may be derivative works. Publishing them may require the rightsholder's permission. That check is yours to make — the software cannot make it for you.

Credits are deducted only after an export succeeds. A failed, cancelled or rejected export is not charged.

If an export fails part-way, the partial files are removed and no credit is taken; a lesson is written completely or not at all.

Buying a second pack for the same machine adds to the credits already there. If you think the counter is wrong after a successful export, write to support@aiwima.com and we will go through it with you.

You may ask for a refund within 7 days of the charge, for any reason, and it will be approved. Consumer law in your country may give you a longer or unconditional right to withdraw; where it does, that right applies in full and overrides this paragraph.

Unused credits are refunded in full. Credits already spent on exports are not refundable, because the audio has been delivered and cannot be recalled.

Refunds are issued by Dodo Payments as the Merchant of Record, back to the payment method you used, normally within 14 days of approval. Start one from the receipt link in your order email, or write to support@dodopayments.com. Writing to support@aiwima.com also works; we will pass it on.

There is no subscription to cancel. A credit pack is a single payment, and nothing renews.

The software is provided "as is". To the extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.

Our total liability for any claim relating to the software is limited to the amount you paid for the pack in question. We are not liable for lost profits or indirect damages.

This is a one-person product. Support runs by email, usually answered within one business day. Nothing here limits rights you have under mandatory consumer law in your jurisdiction.

We may update these terms; the version in force is the one published on this page at the time of your purchase. Material changes will be announced on this site.

These terms are governed by the laws of the seller's place of residence, without regard to conflict-of-law rules.

support@aiwima.com